FAQs

Are your worker employees or contractor?

All Oztune staff are employees, not contractors all of our technicians really are the best in the industry we have both factory and dealership trained technicians that have been handpicked and are often performance and knowledge tested.

Can Oztune do repairs as well as services?
Yes, we are ready and well equipped to perform most car services and repairs. If there are more complex issues, we will get your vehicle into the workshop and provide you with a courtesy car.

Do you charge for chasing parts?
No, we only charge you for the time we actually spend on your vehicle.

Are your technicians qualified?
Yes, we only employ fully qualified technicians, who have been handpicked, they are both factory and dealership trained. We also continue to train our staff with external and internal training courses. We do have apprentices that are able to help but it is the qualified technicians that are in control of the work on your vehicle.

Will I know how much the repairs or service is going to cost or will I get a big surprise?
Yes, before anyone commences any work on your vehicle, the service manager or technician will inform you of the work required and associated costs so you are always in control of the cost and therefore no nasty surprises, we can also help prioritise any repairs so you are in complete control of your budget.

What is the warranty on your work?
All of our services and repairs are fully guaranteed. We do not perform just a patch up job to get you going. Please click through to WARRANTY to get all the facts.

What are your operating hours?
We are open from 8.00am through to 5.00pm Monday to Friday.

Do you work Public Holidays?
No not usually but we can be contacted on public holidays to arrange the services you require.